The Buyer may withdraw from the contract within 14 days from the takeover of goods or the last part of the delivery, regardless of the method of receipt of the goods or payment.
The Buyer may withdraw from the contract anytime before dispatch of the goods by the Seller.
The Buyer shall send or hand over the withdrawal from the contract to the Seller at latest within 14 days as of the takeover of the goods. The Buyer is not obliged to state the reason for the withdrawal from the contract. To facilitate communication, the Buyer shall state in the withdrawal from the contract the date of purchase or contract number/sales receipt, bank account and the method of returning the goods which the Buyer chose.
The Seller shall return to the Buyer the amount corresponding to the full price of the goods and paid cost of its delivery (hereinafter referred to as “the Respective Amount”) within 14 days as of the date of delivery of withdrawal from the contract (hereinafter referred to as “Return period”). The Respective Amount shall be returned in the same way as the Seller received the payment from the Buyer. If the Seller offered several options for certain delivery method, the Seller is obliged to reimburse only the cheapest one. The Buyer shall return the goods to the Seller at latest within the Return period as well. The goods shall be returned to the Seller complete, preferably in the original packaging and it shall not show signs of wear or damage. If the value of the goods was decreased through the handling or disposition of the goods by the Buyer in a manner which was not necessary with regards to the nature and features of the goods, the Seller is entitled to claim a compensation for the decrease of the value of the goods and set it off against the Respective Amount. The same rule shall be applied if the goods were damaged.
The cost of returning the goods shall be borne (in case of the withdrawal) by the Buyer. The Seller is not obliged to return to the Buyer the Respective Amount unless the Buyer already returned the goods to the Seller.